Thank you for choosing Macsales.store. This shipping policy provides key data about the shipping procedure, estimated delivery dates, and related information.
Please get in touch with our customer support team if you need any help or if you have any questions.
We place a high priority on offering our cherished customers a flawless and effective shipping experience. Here is our shipping policy for your convenience and understanding:
We ship worldwide
We always want to try to offer you the best shipping options.
we will do everything in our power to authenticate and fulfill your order as quickly as possible.
SHIPPING AND DELIVERY PROCEDURE
– Processing time:
Once your order is gone through, we will send an email to you to confirm before shipping out.
Please allow us 2-4 business days for preparing and processing your order (Monday to Friday).
If it is customized, it will take 7 working days.
– SHIPPING METHOD
To accommodate your needs, our selection of available shipping methods and carriers may vary depending on your location and the size of the item(s) purchased.
– Delivery time:
We will right away send the package to the shipping service to ship out to your request destination after completely finishing the process.
As usual, it will take about 7-15 business days to arrive at your area. depending on the shipping address.
Please be patient if the delivery time is later some days comparing to our usual time frame, because the shipping may be affected by other factors (weather condition, shipping company, holidays, the pandemic, etc.)
Due to unforeseen situations or events outside of our control, such as natural catastrophes or customs delays, delivery times are only an estimate. We do our best to provide our best estimate based on the information we have, but we cannot promise precise delivery dates.
Shipping fee
We work to keep shipping costs fair and open. Shipping cost for all existing orders: $6.99.
Shipping Destination
We offer shipping to the United States. Please contact our customer service staff if you live elsewhere and need assistance.
Please note that customs duties and import taxes may apply to international shipments. These charges are the customer’s responsibility and will be determined by the customs authority in your country.
Changes to order information or address
We are aware that it may be necessary to change the order or delivery address. Please contact our customer care team as soon as possible if you need to change your order or delivery address. We will do our best to help you, but we cannot promise that adjustments can be made after the order has been placed.
Shipping Restrictions
Although we strive to provide global shipping, there are certain locations where we are unable to deliver due to legal or logistical restrictions. If your delivery address is within one of these restricted areas, we will notify you promptly and provide alternatives where available.
Undeliverable packages
The customer will be liable for any additional shipping costs incurred for returning or retrieving the package in the event that it is deemed undeliverable due to an incorrect or incomplete delivery address provided by the customer, the package is refused, or other events beyond our control.
Your package is wrong/damaged
We take great care to ensure that your order arrives in perfect condition. If the item you ordered is damaged, we apologize. Please email us at [email protected] within a week with a picture of the damaged item, your order number, and any other information you may have about the order your order to help us resolve this issue for you quickly. We will reply to you as soon as possible with an answer!
Please get in touch with our customer service staff if you need any help or have any questions about our shipping rules. We value your confidence in us and will work hard to meet your deadline for receiving your order at your door.
- Contact us:
Please note that Macsales.store reserves the right to update or modify this Payment Policy at any time without prior notice. We encourage you to periodically review this page for any updates.
If you have any further questions or concerns about our payment process, please contact us. We’re here to support you and ensure your shopping experience is as smooth as possible.
Email: [email protected]
Phone number:+1 325-603-9780
Address business: 1302 West 11th Street, Mount Pleasant, Texas 75455, USA
Contacting hours: 8:00 am – 5:00 pm